Privacy Policy

Data Controller

Brochexpress
915 route de Vienne, 38270 Beaurepaire, France
Email: v.courtial@brochexpress.fr
Phone: +33 (0)4 74 79 02 80

Data Collected

Data You Provide Directly

When you use our contact or quote request form, we collect:

First and last name
Email address
Phone number (if provided)
Company name (if provided)
Your message content

This data is transmitted via Formspree (form processing service) and is only accessible by our internal teams. It is never shared with third parties for commercial or marketing purposes.

Automatically Collected Data

With your consent, we use Google Analytics 4 to measure website audience. Collected data includes:

Pages visited and browsing duration
Device type and browser used
IP address (anonymized)
Traffic source (search engine, direct link, etc.)

This data is collected only if you accept analytical cookies via our consent banner. No analytical cookies are placed without your prior agreement (Consent Mode v2).

Purposes of Processing

Responding to your contact and quote requests
Measuring and improving website performance (with consent)
Ensuring website security and proper functioning

Cookies

Essential Cookies

Required for the website to function. They store your cookie consent preferences. No consent required.

Analytical Cookies (Google Analytics 4)

Placed only with your consent. They help us understand how visitors use the site (most viewed pages, navigation paths). IP addresses are anonymized.

You can change your cookie preferences at any time by clicking "Cookie management" in the footer.

Data Retention

Form data: 12 months maximum, unless earlier deletion is requested
Browsing data (analytics): 6 months
Consent cookies: 13 months

Sharing with Third Parties

Your personal data is never sold or shared with third parties for commercial purposes. The only sub-processors with access to data are:

Formspree — contact form processing
Google Analytics — audience measurement (anonymized data, with consent)
OVH — website hosting

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: obtain confirmation that your data is being processed and receive a copy
Right to rectification: correct inaccurate or incomplete data
Right to erasure: request deletion of your data
Right to object: object to the processing of your data
Right to restriction: request restriction of processing
Right to portability: receive your data in a structured format

To exercise these rights, contact us at v.courtial@brochexpress.fr. We commit to responding within 30 days.

Complaints

If you believe that your data processing does not comply with regulations, you may file a complaint with the CNIL (French National Commission on Informatics and Liberty).

Changes to This Policy

This privacy policy may be updated at any time. The date of last modification is indicated below.

Last updated: March 2026